WHAT IS KIRKGATE COTTAGE CANCELLATION POLICY?

Please see Terms & Conditions for details of this.

CAN I BRING MY DOG, OR OTHER PET/S?

No. Please note that this is non-negotiable. By booking a stay at The Workers Cottage you agree to abide by this p

ARE CHILDREN ALLOWED TO STAY?

For sure! If you can’t have a jolly holiday with your little ones then when can you! We can provide you with a cot, a highchair and 2 stairgates for the top and bottom. By booking a stay at Kirkgate Cottage you agree to ensure that your children are supervised particularly around e.g. BBQ, range cooker, steps, etc.

WHAT ARE THE HOUSE RULES?

The rules are there are no rules - just jokes, who do you think we are.

Simply, our main rules are:

~ No smoking of anything, including e-cigarettes, inside the cottage
~ No parties | events | using the cottage for commercial shoots without prior permission in writing
~ No pets
~ No shoes in the house
~ No extra guests allowed unless previously agreed by and arranged in writing
~ Please ensure you lock windows, doors and close all gates after entering and leaving

CAN YOU DESCRIBE THE AMENITIES AT THE WORKERS COTTAGE?

We want you to relax and enjoy your time at Kirkgate Cottage. Your home from home includes the following features:

RELAX

~ Hand soap and hand cream
~ Bubble bath
~ Shampoo, conditioner and body cleansing wash
~ Family bathroom with rain shower
~ Bath and hand towels
~ Underfloor heating to bathroom
~ Luxurious high thread count bed linen
~ High quality Hypnos Mattresses with protective covers and hypoallergenic all season bedding
~ Black out blinds and curtains in bedrooms
~ Lots of comfortable seating arrangements indoors and outside
~ Excellent WIFI, Smart TV and Netflix

COOK & EAT

A welcome basket usually containing milk, butter, breakfast cereal, biscuits, bread, tea, coffee
~ Kitchen textiles – tea towels and oven clothes
~ All necessary cookware and utensils
~ Crockery, cutlery
~ Cafetiere
- Salt, pepper and cooking oil
- Refrigerator/freezer
~ Microwave
~ Cookbooks
~ Outdoor table and chairs
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LUXURIES & ESSENTIALS

~ Welcome basket – see ‘COOK & EAT’ above
indoor log burner with starter kit of logs, lighters and matches supplied October - May
~ Central heating, controlled by Nest easy use Thermostat
~ Loo roll stock
~ Kitchen towels
~ Fire extinguisher
~ Smoke alarm
~ First Aid Kit
~ Carbon monoxide alarm
~ Smart TV
~ Excellent WIFI, Smart TV and Netflix
~ Books and games
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CHILDREN

Upon request we can provide the following for you little ones:

~ Travel cot with PROPER thick mattress and waterproof bottom sheet
~ Highchair
~ 2 stairgates for the top and bottom

WHAT TIME IS CHECK-IN/CHECK-OUT?

Kirkgate Cottage standard self check-in time is from 15:00 PM and check out time is 10:00 AM.

If you wish to request if it is possible to amend these times you must arrange this with us in advance of your stay and be amenable to the resulting surcharge. We reserve the right to make a surcharge for a departure which is later than ten minutes from the agreed checkout time, as this adversely impacts the quality of our preparations for the next incoming guest. Sorry, we know this is BORING.

PARKING

There is room for 1 free car parking space directly infront of the Cottage. Should you be bringing an additional car, then Sainsbury’s cark park is less than a 1 minute walk away.

BOOKINGS

The Guest who makes the booking agrees to these Terms and Conditions and House Rules on behalf of all members of their party, binding them jointly and severally to the terms herein.

At the time of booking we take an initial non-refundable deposit of 35% of the total cost of the stay. Any payment made by the Guest is deemed confirmation of the acceptance of these Terms and Conditions. Once a booking is confirmed the Guest is liable for payment of the balance of the total cost, along with any additional charges incurred during their stay. Non-payment of the balance of the total cost will be treated as a cancellation of the Guest’s stay.

OCCUPANCY

The accommodation is as follows:

~ The Cottage sleeps 4 persons maximum (children over the age of 5 are counted as 1 person)
~ No additional overnight Guests are allowed due to safety and insurance conditions
~ Sub-letting or assignation of the let to others without prior agreement is prohibited by Kirkgate Cottage
~ During their stay at The Workers Cottage, Guests will not commit any act which breaks the law - this includes not using the accommodation for any illegal purpose

DAMAGE / LOSS / CLEANING

~ Guests are advised to check their accommodation for any damage or breakages at the beginning of their stay, and to notify us of any that they find therein
~ Guests will notify us immediately of any damages / breakages which occur during their stay
~ Please note a £200.00 damage deposit will be taken when the balance is due
~ If any part of Kirkgate Cottage is found to be broken, badly damaged, irreplaceable, or missing as a result of the Guest’s stay, an additional amount – subject to the extent of the replacement / repair – will be taken from the Guest’s account to cover replacement / repair
~ Upon vacating the accommodation, the Guest is responsible for leaving it in the same good, clean and tidy condition as they found it on their arrival
~ The Guest must remove all food items and belongings when they leave. Any food items found to be left within the accommodation after the Guest’s stay will be disposed of immediately
~ Any belongings found to be left behind in the accommodation after the Guest’s stay must be claimed within 10 days of departure. In such cases the Guest will be charged the cost of postage and packing plus a £10 administrative fee to have them returned. After 10 days, any such unclaimed items will be disposed of
~ The Guest must follow Kirkgate Cottage’s instructions about waste and recycling and return any moved inventory items to their accommodation or they may be liable for extra replacement and / or cleaning costs
~ Sun cream, fake tan, make-up and hair dye can all cause permanent damage to bedding, bed linens, towels and other household textiles. We recommend that Guests planning to use such products during their stay bring their own spare bed linen and towels to prevent damage to items within the property. If damage / staining does occur and the items cannot be cleaned, an extra charge will be levied to replace these items in addition to any other extra costs incurred.
~ If the accommodation is not left in an acceptable condition, incurring extra cleaning above and beyond the level which is expected, this will be charged at £15 per individual staff hour. The Workers Cottage reserves the right to deduct this payment using the Guest’s payment details or to invoice the Guest following their stay

LIABILITY

~ During their stay, it is the Guest’s responsibility to close windows and lock the cottage when they are not on site
~ Kirkgate Cottage is not responsible for any damage to, the safety of or the loss of the Guest’s personal property while at the cottage
~ Kirkgate Cottage is not responsible for any damage, illness or injury caused by use of the accommodation and any amenities; such use is at the Guest’s own risk
~ Kirkgate Cottage is not responsible for any issues outside our reasonable control such as noise and disturbance resulting from site maintenance, nearby building works, noisy neighbours or local events
~ Bicycles are not permitted inside the accommodation - guests bringing their own bicycles should ensure these are locked using the Guest’s own bicycle locks and left outside the accommodation or in the Bike Store
~ Kirkgate Cottage has no liability for any death or personal injury to Guest/s on site

PAYMENTS

~ Bookings are paid for online via the booking pages on Kirkgate Cottage website
~ All payments are made in £ Sterling
~ Any charges incurred by Kirkgate Cottage receiving payments from overseas will be passed to the Guest making the booking
~ V.A.T. is included in the cost of the accommodation

COMPLAINTS

~ We endeavour to ensure that guests at Kirkgate Cottage are given the best positive experience, as evidenced by our Guests’ good reviews
~ On the rare occasion that something may go wrong - it is the responsibility of the Guest to make any such problem known to us immediately it becomes apparent, thereby giving us the opportunity to correct the situation
~ We will make every endeavour to rectify any identified problems as soon as is reasonably possible
~ Please note that essential maintenance activities may be carried out on or in the accommodation during your stay
~ We reserve the right to enter the accommodation in the event of an emergency, or to investigate any concerns by Guests as to disturbances or care of the property
~ If Guests deny us the opportunity to investigate complaints during their stay, the Guest will waive all rights in this matter

THANK YOU

If you managed to get to the end of this lengthy hoo-har then BRAVO!